Marcel Oketch is a seasoned technology professional with over eight years of extensive experience in technical support, development, and infrastructure management for leading SaaS and PaaS companies. With a robust background in managing both physical and cloud-based network systems, Marcel combines technical acumen with strategic foresight to drive innovative solutions and streamline operations.

In his previous roles, Marcel has excelled in web application development, network administration, and customer support across major e-commerce platforms, including Shopify, BigCommerce, WordPress, and Magento. His expertise spans managing ERP/SAP databases, website administration, and disaster recovery systems, ensuring operational resilience and continuity.

An adept problem solver, Marcel is proficient in leveraging data for actionable business intelligence, employing advanced tools such as Power BI and Pandas for insights and visualisation. He is also well-versed in modern technology stacks, application monitoring tools, and web development frameworks such as Laravel, Node.js and React.

Marcel holds a Bachelor’s degree in Computer Science and Technology from Maseno University and is certified in AWS Cloud Practitioner, cPanel, and CCNA, among others. With a track record of successfully implementing projects like the Transact Online Payment System and SeaSide Logistics System, he brings a results-driven approach to digital transformation and business growth.